Hire Insurance Requirements

We will ask you to sign a copy of our bike rental contract on arrival before releasing the motorbike. You must produce your driving licence, including  the paper part, if  you have the  new type of card licence.

For automatic insurance acceptance the following licence requirements are needed.

Riders must be over 30 years of age 
Riders must have held a full licence and been riding continuously for the last 2 years
Riders must have no DVLA notifiable disabilities
Have a maximum of 2 endorsable driving offences in the last 3 years

None of the following in the last 10 years:
CD (careless driving) conviction
DD (reckless or dangerous driving) conviction
DR (drink or drugs) offence
UT (theft or unauthorized taking) offence
MS50 (motor racing on the highway) offence 

Any potential participant with a riding history outside the above criteria must refer material facts  to us to decide if they can be accepted by our insurance company.

The hirer is responsible for the first £500 of damage to the motorcycle in the event of an incident. 

Deposits and payment

A £200 deposit is needed at the  time of booking.

Payment in full is needed 6 weeks before the departure date.

In the case of cancellation,  the following applies:
▪ Cancellation less than 42 days:  100% of the deposit payment will be forfeited.
▪ Cancellations less than 30 days: 50% of  the full payment will be forfeited. However should it be possible to fill the cancelled place with an alternative customer a full refund will be offered.

All deposits will be placed in a trust account to protect against insolvency and provide security for customer funds. 

We will provide contact numbers should you be delayed and we will allow alternative arrangements to be made for customers to join the tour at a later date. 

In the unlikely event of us having to cancel your trip we will give you a full refund. We reserve the right to change routes or accommodation at short notice if exceptional circumstances require it. However we will not cancel trips because of low  booking numbers. All trips will run even if they are not full. Furthermore if the specification of the trip has to be substantially changed customers have the right to request a full refund.

Responsibility 

Transalp Tours is liable and responsible for ensuring that the tour preparations are carried out with care as well as for choosing and monitoring service providers (hotels, ferry connections etc.), providing the agreed services in accordance with local standards, and for delivering appropriate tour descriptions. Tour participants are responsible for the quality of their riding and Transalp Tours retains the right to cancel the contract if their  riding becomes a hazard to other participants. In particular reckless dangerous and illegal riding behavior cannot be tolerated.

Holiday Insurance

Transalp Tours require that all clients take out the appropriate insurance to provide cover for cancellation, loss of or damage to luggage, insurance against ill health or accidents, and personal liability. Insurance must cover personal injury,  when riding motorcycles of above 700cc.

Weather Conditions

C J Ball Bike Tours will not be liable in the event of inclement weather and participants will not be entitled to reimbursement of tour prices.

Accommodation

Our normal accommodation is at the Hotel Don Miguel in Ronda. To see the hotel click here dmiguel.com [+]
While we will make every effort, we cannot guarantee to secure a room with a view of the gorge.

"Transalp Tours" is a brand name.The holidays are supplied and organised by, and the contract is with:-

C M & G Ball trading as

C J Ball & Son
Woodlands
Salhouse Road
Norwich
NR7 9AB
01603 307500